Meet the BeQuick Team

BeQuick has an experienced management team and a customer support organization that is unsurpassed.

Steve McIntosh

Steve McIntosh

Co-Founder and Chief Operations Officer

Steve McIntosh is a seasoned business leader, software developer, and serial entrepreneur who founded his first company, World Choice Travel, in 1996, at the age of 17. Regarded as the world leader in private label travel, WCT grew to over 250 employees and 500 million in sales, and was purchased by Travelocity in 2003. The travel distribution platform Steve built has been used by such respected brands as American Express and AAA.

In 2002, Steve co-founded BeQuick Software, which delivers innovative, cloud-based billing and back office solutions for prepaid MVNOs and wireless providers. As Chief Operations Officer, Steve has worked with over 100 carriers and helped to construct BeQuick’s wireless billing and rating systems. Steve’s in-depth knowledge of telecom operational support systems enables him to help drive strategy for the company and advise clients on a technical level.

Steve has been recognized by Northwood University’s Excellence in Entrepreneurship program, which awarded him the Soloman Smith Barney award for Outstanding Sales Growth. Additionally, in 2008, Steve was a finalist in the Ernst & Young Entrepreneur of the Year competition. Steve graduated in 2000 with highest honors from the University of Florida. He holds a BA in Finance with minors in statistics and economics.

Sean Biganski

Sean Biganski

Co-Founder and Chief Technology Officer

Sean Biganski was one of the co-founders of BeQuick Software in 2002 and has served as Chief Technology Officer since the company’s inception. Prior to BeQuick Software, Sean held a senior IT position at a large South Florida based CLEC servicing the prepaid market. While there, Sean was responsible for the network infrastructure and oversaw all technology-related projects. Prior to working in the CLEC industry, Sean worked for Occicom International, a communications solutions provider based in Ft. Lauderdale, FL. While there, Sean headed up a range of telecommunications projects including: data routing strategy, large industry satellite communication, international and domestic paging services and early VoIP applications. Sean holds an MCSD (Microsoft Certified Systems Developer) certificate, an MCSE (Microsoft Certified Systems Engineer) and an MCP (Microsoft Certified Professional) certificate. In 2008, Sean was a finalist in the Ernst & Young Entrepreneur of the Year competition.

Gissela Biganski

Gissela Biganski

Director of Client Relations

Gissela Biganski joined BeQuick Software in January of 2005 to head up Client Relations.  She is responsible for overseeing the Account Management Team to ensure that the best, and most effective, service is provided.  Prior to BeQuick Software, Gissela worked as an Affiliate Manager for Travelocity, and as a Web-Content Producer for NBC6.  Gissela graduated in 2003 with an Associate of Science Multimedia & Web Design degree from the Art Institute of Fort Lauderdale. In 2008, Gissela was a finalist in the Ernst & Young Entrepreneur of the Year competition.

Jennifer Shin

Jennifer Shin

Director, Business Development

Jennifer Shin joined BeQuick Software in February of 2006 to head up the Business Development and Sales efforts.  Her responsibilities include management and execution of all Sales and Marketing initiatives, including direct sales, partner relations, marketing communications and strategic planning.   Since joining BeQuick, Jennifer’s sales efforts contributed to the company’s recognition in 2010 by the prestigious Inc5000 list of fastest growing privately held companies with a 3-year average growth of over 350%.  Prior to BeQuick Software, Jennifer had an eight year tenure with NTT/Verio, based in Springfield, Virginia.  As the Manager of Partner Relations at NTT/Verio, she successfully managed a large network of channel partners in the Federal Government sector for enterprise Internet and managed hosting solutions.  As a Strategic Sales Executive at NTT/Verio, Jennifer was considered a top performer with earned achievements such as multiple President’s Club and Circle of Excellence awards. Jennifer graduated in 2000 with a Bachelor of Science in Business Administration/Marketing degree from Indiana University.

George Whitaker

George Whitaker

Director of Information Technology

George joined BeQuick Software in July, 2012, to head up BeQuick’s Information Technology department, overseeing the company’s Software Development, Network Operations, and Quality Assurance departments. George brings to BeQuick expertise in the areas of cloud computing,cross-functional team leadership, product development, CRM, e-commerce, and disaster recovery planning. Through George’s efforts, the company has revamped its technical support procedures, resulting in a streamlined process that benefits BeQuick’s customer base. With over 10 years of IT experience, George is adept at bringing mission-critical systems to fruition. Prior to joining BeQuick, George held a leadership position at Griffin Technology.

David Dragon

David Dragon

Manager, New Software Projects

David Dragon joined BeQuick Software in June of 2007 and is currently the Manager of New Software Projects.  With over 20 years of software and telecom experience, David assumes responsibility for developing new features that enhance the BeQuick BSS/OSS System, including the recently completed development of BeQuick’s IVR system for MVNO's.  In addition, David manages an internal software development group and oversees overall integration with billing data from numerous vendors such as Cisco Inc., Sprint Inc., and Broadsoft, Inc. Prior to joining BeQuick, David served as Chief Technology officer at Titan Telecom Inc., Chief Technology Officer at IntelliSwitch Inc, and Chief Technology Officer at PCS Telecom Inc.  Some noteworthy projects during his career include:

  • Carrier Class high capacity Prepaid Debit Switch for cellular and calling card applications used nationally and internationally by major inter-exchange carriers and wireless carriers in various countries including Australia, Venezuela, Peru and North America.
  • Voice recognition application for Pratt and Whitney.
  • International VoIP network for Long Distance Termination.
  • Voice Mail system for United Nations.
  • Carrier Billing System for long distance traffic exchange.
  • VoIP Gateway for international traffic termination in Egypt, Peru, Guatemala and other countries.
Annie Mena

Annie Mena

Business Analyst

Annie Mena joined the BeQuick Software team in January of 2008, as an Account Manager, primarily responsible for the day to day support of her dedicated clients. Within three years, her management skills and knowledge earned her recognition as a Senior Account Manager. Most recently, Annie was promoted into the role of Business Analyst. With over 10 years of Telecom experience, her responsibilities include defining client's project requirements, analyzing and documenting these requirements, ensuring they accurately address primary objective and business case, and communicating them clearly to the team, while also collaborating with developers and subject matter experts to determine the best solution. Prior to BeQuick Software, Annie served as Carrier Manager for Azultel, she was responsible for the overall management and development of their Carrier Relations Department. She has also served as Operations Manager of a start up CLEC where she used BeQuick Software as a customer, providing a unique understanding to her role.

Danielle Perry

Danielle Perry

Manager, Customer Communication and Compliance

Danielle Perry joined BeQuick in February of 2010 as an Account Manager and brought with her over 15 years of telecom experience. Prior to joining BeQuick she spent eight years with a business-to-business CLEC, where she provided Director-level support to the two largest sales channels within the corporation. She is skilled at developing productive relationships, discovering clients’ needs, implementing effective solutions, and working with cross-functional teams to ensure all clients are served appropriately. In her tenure with BeQuick, Danielle has managed several high-level custom projects for clients and provided new client training to numerous clients. In her role as Manager of Customer Communications and Compliance, Danielle is responsible for informing clients of major software releases, staying abreast of regulatory changes, and ensuring the Company’s software is compliant. She also manages internal communications and leads a team of technical writers who document the Company’s systems, processes and procedures.