What is BeQuick Talking About?

Maintaining MVNO Subscriber Loyalty

Posted by Jennifer Shin on Sep 9, 2014 2:16:26 PM

It’s good to be a mobile virtual network operator these days. Mobile network operators are embracing the MVNO business model as a cost-efficient way to increase market penetration and prepaid mobile plans are predicted to be among the hottest mobile subscriber growth trends this year, according to a recent IDC report. However, there is a potentially dark lining to that silver cloud -- maintaining subscriber loyalty in the face of rapidly increasing MVNO marketplace competition as more MVNO/MVNE players seek bigger slices of this growing pie.

Topics: OSS BSS Systems, Subscriber Loyalty, Mobile

IoT and business management trends likely to have significant impact on the future of mobile

Posted by Jennifer Shin on Jun 19, 2014 9:52:56 PM

Many MVNOs find that their strongest market lies in enterprise mobile users. The growing adoption of smartphones and tablets in the workplace is leading companies to invest in lower-cost, high-quality coverage for their employees in order to keep expenses low. Even with BYOD strategies, employers often pay a stipend for their worker's service, so investing in more affordable solutions from smaller, local carriers has significant appeal.

Topics: OSS Software, BSS Software, Wireless Operations

Sprint contract changes wireless strategy across country

Posted by Jennifer Shin on Jun 18, 2014 12:38:06 AM

Sprint revealed more than a dozen LTE roaming deals with rural MVNOs, following up on the strategy it announced earlier in 2014. This provides the carrier with a stronger LTE footprint across the nation, though not quite on the scale of its larger competitor, Verizon.

Topics: OSS Software, Wireless Operations

As EU and S Korea team up for 5G network, the technology itself is questioned

Posted by Jennifer Shin on Jun 17, 2014 12:36:52 AM

More nations are looking to take the next evolutionary step up from 4G LTE and continue improving mobile network speeds, but some say that more time needs to be spent defining 5G service.

Topics: OSS Software, Wireless Operations

Social media new key resource for mobile billing

Posted by Jennifer Shin on Jun 16, 2014 12:16:20 AM

Connecting BSS software to social media is opening up new opportunities for MVNOs. Carriers are recognizing a potential for customer service and improved consumer experiences through social channels, RCR Wireless reported.

Topics: Wireless Billing, BSS Software

Leverage billing to improve customer experience

Posted by Jennifer Shin on Jun 6, 2014 12:36:49 AM

Billing is rarely a consumer's favorite part of a service, but with the right BSS software and optimization of customer-facing service, MVNOs can help their clients get more out of invoices and statements.

Topics: Wireless Billing, BSS Software

Push to Wi-Fi improving cellular networks

Posted by Jennifer Shin on Jun 4, 2014 12:07:56 AM

The growth of mobile activity has had a profound impact on cellular networks, both good and bad, but a new focus on Wi-Fi offloading is helping to save them. According to RCR Wireless, Wi-Fi offloading rose by 875 percent in 2013 alone, and is expected to continue a rapid growth rate as more consumers buy smartphones and tablets and use them on LTE networks.

Topics: OSS Software, Wireless Operations

Spectrum, network infrastructure remain challenges for consumer mobile data demand

Posted by Jennifer Shin on May 20, 2014 1:11:44 AM

Mobile data consumption is still steadily rising and the greatest obstacle that operators face when trying to deliver on customer expectations is their own networks. According to RCR Wireless, the finite nature of spectrum and wireless infrastructure is hurting some MVNOs, affecting price points and causing dissatisfied customers in the long run.

Topics: OSS Software, Wireless Operations

Broadening LTE coverage a win for MVNOs

Posted by Jennifer Shin on May 19, 2014 12:17:49 AM

Expanding 4G LTE coverage and strengthening their networks is a critical step forward for MVNOs. Cricket Wireless recently launched its own 4G LTE network initiative, and other smaller operators will need to follow suit in order to remain competitive.

Topics: OSS Software, BSS Software, Wireless Operations

FCC 600 MHz auction rules set to avoid problems from last event

Posted by Jennifer Shin on May 16, 2014 12:44:06 AM

The FCC has outlined rules for its upcoming 600 MHz spectrum auction, with apparent design to avoid issues that occurred during the agency's 700 MHz auction earlier in the year. According to RCR Wireless, the licenses will be sold in 5x5 MHz segments, with a total of 10 MHz chunks per license. This strategy should put sales in favor of MVNOs and smaller carriers, while larger operators were looking for 10x10 segments more favorable to LTE deployments. The 5x5 MHz chunks are preferred for partial economic area strategies.

Topics: OSS Software, BSS Software, Wireless Operations