Category Archives: Wireless Billing

Social media new key resource for mobile billing

Connecting BSS software to social media is opening up new opportunities for MVNOs.

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Leverage billing to improve customer experience

Billing is rarely a consumer’s favorite part of a service, but with the right BSS software and optimization of customer-facing service, MVNOs can help their clients get more out of invoices and statements.

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Inertia leading cause of customer retention for mobile operators

As MVNOs consider their budgets and the best way to attract and retain customers, a new survey indicates that retention may be an area that providers can save on.

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Social payments a strong trend

Social Payments Media is a fast growing trend, despite relative obscurity. For MVNOs, it may be the next big thing to help attract customers and optimize service offers though.

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Billing operations experiencing constant change

In the world of mobile and wireless billing, change is one of the only constants that MVNOs can expect.

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New payments methods important in mobile industry’s future

Advances in billing increase user expectations for flexibility.

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Verizon also updates pricing

Verizon has once again updated its pricing options in order to keep up with changes the other major four MNOs are making.

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Real-time BSS essential for mobile growth

As more MVNOs seek to leverage LTE services and provide the best offerings to customers, the need for real-time BSS software support becomes more apparent.

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4G roaming service expands

In an effort to continue delivering high-quality 4G wireless broadband service to consumers, EE has revealed that its UK customers will be able to take advantage of super fast mobile speeds in France in Spain.

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Billing concerns demand quality BSS software

Consumers are becoming more vocal regarding the quality and clarity of their billing invoices from wireless providers.

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