We Wrote the Book
Fusion Continues BeQuick's Market Leadership in Lifeline ETC
Fusion Lifeline ETC Billing for Consumer Driven Providers
Retain Your Reimbursements
Fusion provides all the necessary features to allow our customers to maintain 100% compliance with USAC, including storing Lifeline forms on subscribers' accounts as well as keeping a history of the lifeline billing in case USAC requests proof. This allows our clients to retain their reimbursements and successfully pass audits should they arise. After all, if you stay compliant, you stay in business.
Market Leader in Lifeline
BeQuick was the first company to support Lifeline billing in 2004. We host 47 Lifeline customers around the United States, more than any competitor. With the stringent compliance options Fusion offers, coupled with industry leading compliance partners, such as CGM, Inc., our clients have passed dozens of USAC audits with flying colors.
Fusion is fully integrated with Solix, Inc.'s qualification databases for full transparency regarding subscribers' Link Up statuses. This integration improves accuracy and minimizes manual processes for verifying Lifeline eligibility.
eSignature Sign Ups
Expedite your sign up process with the Fusion One Page Order system which includes integrated eSignature capabilities. For Lifeline sales efforts, the key is simplicity and speed. With Fusion's eSignature Lifeline sign up process, our clients can quickly and easily bring on new Lifeline subscribers in a variety of ways, including event marketing, Point of Sale, Agent-based or Call Center sales or even online. Whether you are a wireless or wireline service provider, managing Lifeline sign ups via Fusion expedites your sign ups.
Duplicate Sign-up Detection
Fusion provides our clients with duplicate sign up detection for improved compliance and fraud prevention. This feature can locate duplicate customers even when addresses are not exactly entered in the same format. It can also detect when a subscriber has canceled and returned at a later time to avoid fraudulent sign ups.
With the powerful Correspondence automation tools in Fusion, you can stay in touch with your Lifeline subscribers and provide many different types of notices, such as Recertification reminders, without paying valuable human resources. The Correspondence options include SMS text messages, emails, printed letters, and even outbound IVR calls with recorded messages with personalized variables such as name, recert date due, etc.